Responsible Gaming

Gambling Should Be Entertainment

At icespace.co.uk, we want you to enjoy Mecca Bingo as a form of entertainment. Gambling should never be seen as a way to earn money or solve financial problems. Please play responsibly and within your means.

Always set limits on what you're prepared to spend and stick to them. Remember, the house always has an edge, and you should only gamble with money you can afford to lose.

Age Verification

You must be at least 18 years of age to gamble in the United Kingdom. We are committed to preventing underage gambling. If you are under 18, please do not participate in any gambling activities.

All players are required to verify their age during registration. We take this responsibility seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about how much you gamble
• Gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling
• Neglecting family, work, or social responsibilities due to gambling
• Feeling anxious or irritable when trying to reduce gambling
• Failed attempts to cut back or stop gambling
• Gambling with increasing amounts of money to achieve the same excitement
• Relationships suffering due to gambling behaviour

If you recognise any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools & Controls

We provide a range of tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose in a given timeframe
• Reality Checks: Receive pop-up reminders during play sessions to help you keep track of time and spending
• Session Limits: Set a maximum duration for your gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling on our platform
• Account Pause: Take a break from gambling for a set period

These tools are free and available to all players. We encourage you to use them as part of your responsible gambling strategy.

Support Organisations & Resources

If you're struggling with gambling, help is available. Contact any of these trusted organisations:

United Kingdom

• GamCare: Free, confidential support and counselling services
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (24/7, free and confidential)
• GamStop: The National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous: Free peer support and 12-step programme
  Telephone: 020 7384 3040
• National Debtline: If gambling has caused financial difficulties
  Telephone: 0808 808 4000 (free and confidential)

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de
  Telephone: 0800 1 37 27 00

Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for help. There is no shame in asking—support is available, and recovery is possible.

Don't hesitate to contact GamCare or GamStop today if you need support.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.